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PRIVACY POLICY

We are committed to respecting and protecting the privacy of our users and your personal data. This Privacy Policy is collectively referred to as “The Company”, “Migratory Cigar”, “Migratory” “We”, “Us”, or “Our” here forth.

We describe how and why we collect, store, process and protect your information when you use our services (“Services”), which includes but not limited to, using our website, subscription to our newsletter and social media accounts, purchasing our products, contacting us, attending our events or using our applications. It applies to information collected by us, or provided by you when using the Services, and when you visit our website(s) www.migratorystory.com (the “Website”).

This website is not intended for use by persons under the age of 18 (or the minimum age in your local jurisdiction, whichever is higher). By using our website, you consent to our collection and use of your information as described in this Privacy Policy. Any changes and amendments to our Privacy Policies and procedures will be updated on our website. We shall keep your Personal Data confidential and shall ensure that our policies and practices with respect to the collection, use, retention, disclosure, transfer, security, and access of your Personal Data comply with the laws of Hong Kong.

How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with law. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

How do we keep your information safe? We maintain organisational and technical measures to protect your personal information against accidental or lawful destruction, loss, alteration, or access to your data.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, enquire and/or use our Services, when you participate in activities on the Services, or when you contact us.

The personal information we collect may include names, date of birth, login and contact details, billing addresses and purchase information wherever necessary. We do not process sensitive information. We may collect data necessary to process your payment if you make purchases. All payment data is stored by PAYMENT_GATEWAY. You may find their privacy policy link(s) here: Privacy Policy

Social Media. Should you choose to register with us using your existing social media account details or use our applications, we may collect the following information if you choose to provide us with access or permission: Geolocation Information, Mobile Device Access, Push Notifications. This information is primarily to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services, such as browser and device characteristics, referring URLs, information about how and when you use our Services, and other technical information. Like many businesses, we also collect information through cookies and similar technologies.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information, evaluate the use of our website(s), review your browsing and shopping habits, personalise your website experience, evaluate website activity on our website(s) and providing a better user experience.

2. WHAT WAYS DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. The provided personal information may be used and stored in our database for general operations of our website, order and service processing and fulfilment, administration, marketing activities and communications, internal data analytics and reporting, improve user experience, handling complaints, diagnose problems and/or prevent fraudulent activities.

We may process your information where we believe it is necessary for compliance with our legal obligations, to protect your vital interests or the vital interests of a third party.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf, to provide benefits to you, and require access to such information to do that work. They also commit to protect the data they hold onto on our behalf and to retain and safeguard for the period we instruct. These services may include administrative work, data processing, research and marketing, distribution, telecommunications, professional or other similar services to us.

We may share your information with our Affiliates and/or Subsidiaries, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies in other industries that we control or that are under common control with us.

4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Our Services may offer you the ability to register and log in using your third-party social media account details. With your consent, your social media provider may share with us information such as your name, email address, friends list, profile picture, and other information you choose to make public on the social media platform.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We maintain organisational and technical measures to protect your personal information against accidental or lawful destruction, loss, alteration, or access to your data. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

No electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, we cannot guarantee that hackers or other unauthorised third parties is unable to defeat our security and improperly collect, access, steal, or modify your information. You should too only access the Services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to persons under the age of 18. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from users less than 18 years old has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

8. HOW DO I OPT OUT?

We will consider and act upon any request in accordance with applicable data protection laws. You can withdraw your consent at any time by contacting us and updating your preferences. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, or by contacting us. However, we may still communicate with you, for example, to send service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Terminating your account

If you would at any time, like to review or change the information in your account or terminate your account, you can login to your account settings and update your user account. Upon your request, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems and/or comply with applicable legal requirements.

Cookies and similar technologies

You can usually set your browser to remove and reject cookies, however, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.

9. DO WE MAKE UPDATES TO THIS POLICY?

We may update our privacy policy from time to time and the updated version will be effective as soon as it is accessible. We encourage you to review it frequently to be informed of how we are protecting your information.

You have the right to request the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, or any enquiries, please email us at info@migratorycigar.com.

10. MISCELLANEOUS

If there is any inconsistency or ambiguity between the English version and the Chinese translation of this Privacy Policy, the English version shall prevail. This Privacy Policy shall be governed by, and construed in accordance with, the laws of the Hong Kong Special Administrative Region.

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